FAQs

What if my question is not answered here?

We would love to hear from you! Use the contact form here.

Drop us an email [info@savorspiceco.com], text [702-625-0623] or DM us on Instagram [@savorspiceco]!

Our Policies

Savor Spice Co. ships via USPS Priority 2-Day mail. Our products are made-to-order and ship out approximately 7 - 10 days from the purchase date. Tracking information will be provided at time of shipment. All shipments are insured up to $100 unless otherwise noted or requested. We understand that USPS shipping is a bit slow, please watch your tracking closely, give your package time to arrive, and if you should have any concerns we will assist you in working with the carrier to complete the claims process. Please note: Claims can take up to 30 days to complete (depending on the shipping carrier used). Claims cannot be submitted until the product is delivered or returned. Savor Spice Co. does not hold or accept responsibility for packages that have been reported as delivered by the carrier. We do not issue refunds or credits for packages that the carrier confirms as being delivered.

Yes, we offer pick up and delivery across the Las Vegas Valley. You can choose "local pickup" at checkout or email info@savorspiceco.com to place a pick up or delivery order. 

We are not accepting returns at this time. Please email us at info@savorspiceco.com for store credit or to resolve any issues that may arise.

If you have any questions or concerns please reach out to us at info@savorspiceco.comIf you need immediate assistance please contact us at (702) 625-0623. We are available 9 AM - 5 PM PST Monday - Friday.

Our Products

Properly dried and stored produce lasts for up to a year. However we advise all products used within 6 months of purchase date as the intensity of flavor will diminish over time. Products should be stored in refrigerator to ensure maximum freshness, especially items containing fresh herbs or fruit. Our spices do not contain preservatives or stabilizers, caking is normal. PLEASE REFRIGERATE SYRUPS UPON ARRIVAL AND STORE UP TO 1 MONTH.

Our small batch products are 100% natural, plant based, made with fresh seasonal produce that you can see and quality oils. Vegan friendly, dairy and gluten free. Every item in our marketplace is hand blended in a sanitary kitchen space adhering to Nevada Food Safety Laws and Regulations. We dry and grind every herb and seed by hand. 

Yes, our LOW salted blends are balanced using kosher salt so that you can see the salt which gives you the ability to use them more accurately. See individual product descriptions for more information.

Our spices and oils are packaged in food grade plastics or glass using a pressure sealed liner. We use recycled cardboard and compostable filler for our boxes (your packing peanuts melt in water).